Simple, incremental, value-added fresh category consulting services

BSG Partners with vendors to deliver A New Fresh Item Management web-based training program

A problem that smaller independent chains have with rolling out new  technologies is managing all the business process changes necessary to sustain store excellence.  Often, great effort is spent on the initial project roll-out but not on ensuring  success does not erode over time with employee turnover, other new project focuses or everyday operational challenges.

A key element to sustain operational excellence is to implement training  infrastructure as part of the project.   Since Fresh Item Management (FIM) is typically rolled out in stages, this infrastructure is ideal to add new training modules, enhance existing modules, provide refresher training and quickly retrain on new policies and procedures.

"Grocery retailing is an ideal business for web-based, self-paced and self-managed training.  This is because retailers have high employee turnover, business complexity, and constantly changing policies, procedures and compliance requirements.  This is especially true in the area food safety regulatory enactments." States Jan Dragotta, BSG's VP of Fresh Item Management and  BSG's  e-learning services.

"We provide our clients with a mechanism to  improve roll-out of these new FIM (and other) technologies and can ensure complete training for every employee. Our training programs conform to the latest Learning Management Systems (LMS) standards for SCORM/ AAIC compliance.  That makes them ideal to use with confidence that it will fit in with any LMS strategy.


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