Examples of BSG Training
BSG e-Learning GS1 and Grind Management Training
Process Training and Practice
Often employees are trained on the exact method of using a technology but that training is out of sequence with the real-world steps that define that process. Our training integrates the technology with the exact steps required to execute a task. We synergize the work flow to show the employee how to use the technology to perform a process and complete a task. We take the time to present multiple points about a process, such as what to do when it doesn't work, like how to enter the data and read it from the GS1 label on the case.
"Integrating process, policy, procedures and tasks into a more thorough and holistic training e-learning will attract and keep new-age millennial, Gen-X and Gen-Y workers."
Integrated Policy Training
A well designed self-instruction training program provides documented evidence of the worker's policy understanding. That knowledge is imparted by the programmed instruction. A standard response of retail workers is, "Nobody ever told me about that!" The design parameters for a well developed instruction is that it must document exact work requirements. The example below shows that grind lugs (or Bins) must be kept within the USDA defined temperature safety zone. Integrating the policy training along with the process and procedure training gives the learner a clearer message and facilitates compliance.
"Consistently reinforcing policy, such as keeping the grind lug (or Bin) at the proper temperature food safety zone, increases overall compliance and food safety execution."
Often the procedure requires multiple role players to complete the task. Such as when complying with the final rules of the USDA Grind Log Sunrise. Our training provides multiple levels of store management training on their role in the procedure. FSIS will check that auditing of work processes is done accurately. Our training takes into consideration multiple roles within the store and HQ to affect an entire procedure. A value of web-based training is that procedural errors can quickly be retrained to reinforce that action has been taken to correct that error.
"Often a procedural element is overlooked as part of the training and/or the procedure is not being executed. Web-based training is easy to use for remedial training purposes."
Compliance and Record Keeping
Compliance can often mean many things. It can mean that employees are fully trained and have passed knowledge testing and fully understanding their role. Or, it can mean following the guidelines of outside 3rd parties such as USDA and FSIS, such as for proper records keeping. It can mean that key management associates use exception reports and data analytics to verify levels of compliance. BSG's training systems provide our clients with a cloud-based Learning Management System (LMS) and infrastructure to use during roll-out. We often can expedite the training and then turn it over to the retailer's training staff to manage. Or, we can provide assistance in implementing your own LMS system.
"Compliance is a constantly changing goal and vigil. Web-based training can be iteratively developed to increase compliance in all the roles needing training."
GS1-Standards are Key to Grind Record Keeping
Our assessments have discovered a general lack of understanding at the organizational level of the exact requirements for GS1 compliance. The standards are confusing to many because they are complex, constantly evolving, and often missed altogether when training employees. There is a general feeling that they are easy to know and use like a traditional UPC barcode. However, they are not. Our training focuses on exact uses of these standards in real-life situations when using new technologies that rely on these data sets. This helps the employee know where to get the data when the barcode does not scan or the information needs to be verified.
"Our training helps the entire organization understand how the GS1 standards are critical and that buyers and merchandisers must ensure barcode compliance."
Examples of BSG's Grind Training - Click through the various training frames above to more fully understand BSG's training model.
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